Dealing with resistance
It is in noticing resistance that change starts to happen
Have you ever been confronted with resistance as a business analyst? "You don't know how things work here." "The old system worked fine." "We've been doing it like this for more than 20 years now, why change?"
teacher "Dealing with resistance"
What will you learn?
Digital transformation projects often lead to changes in the organization. It is essential that people involved in these transformation projects can recognize resistance to these changes and are able to deal with them successfully. This course teaches you about the different types of resistance and how to deal with them in order to achieve a satisfactory result.
What type of resistance?
The first part of the course focuses on recognizing the different types of resistance. Why? If you don't know what you're dealing with, you certainly will not be able to react to it correctly. Once you recognize the different types, you'll learn how to deal with them correctly.
The Rose of Leary
A practical framework that maps communication patterns and clarifies human interaction.
Meet the instructor
Teamleader at Obelisk - Trainer
Helen has a background in clinical and organizational psychology from her studies at the Catholic University of Leuven. She started her career at Obelisk as a trainer in soft skill themes in the field of learning & development. People in an organization: that is the key theme which Helen is committed to daily.
The Master Channel - Mastery Level Certificate
Complete all the content of a course and earn a score of 80% or higher on the exam to earn your Mastery Level Certificate.