Course
Process Discovery
Defining business processes is hard. Use these proven process discovery techniques to define the right processes and ultimately become better at business process management.
What will you learn?
1 clear definition
In this course, we will come to a clear definition of what a process is, and what it is not. We do this by looking at the various components which it should represent.
Extensive materials
The course consists of 36 high-quality videos, accompanied by several module tests to interactively test the knowledge you accumulated.
Related Downloads
The Process Survival Kit
Professional development
International Institute of Business Analysis (IIBA®)

Complete all the course content to earn your Continuing Development Units (CDUs) or PD Hours. The Master channel is an approved IIBA® Endorsed Education Provider for ECBA®, CCBA® and CBAP®. Learn more about our cooperation here.
The Master Channel - Mastery Level Certificate

Complete all the content of a course and earn a score of 80% or higher on the exam to earn your Mastery Level Certificate.