Course

How to Find a Better Problem To Solve

Fall in love with the problem, not the solution

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I used to say to my team and my children at home, don’t bring me problems – bring me solutions. But I was wrong. I should have said – bring me a better problem, and we’ll solve it together.

Jasper Bosmans

teacher ‘How to Find a Better Problem To Solve

  • 2 hours
  • 22 lessons
  • Beginner course

Course description

Give me a crappy problem and a solution, and I will become your mercenary. I will solve the problem, but chances are the result will be terrible. Give me a great problem and let me find the best solution, then I will be your missionary.

Solving problems is a skill many of us master. But unfortunately, we often put a lot of resources into solving the wrong problem. It’s time to change that. Let's train people on finding the best or the better problem to solve.

This course ignores techniques, processes, and tools to find solutions to problems. And we do this on purpose. This course is entirely focused on the problem space.

We discuss techniques to write better problem statements that are specific, blame-free, and solution-free. These problem-framing techniques give people a deeper understanding of the problem. We then continue with a bunch of techniques to find a better problem to solve (problem reframing). Each of these can be applied immediately to look for better problems to solve.

Fall in love with the problem, not the solution!

Content

    Introduction

    • nuggetvideo

      Setting the scene

      04:34

    • nuggetvideo

      Not all problems are equal

      06:10

    • nuggetvideo

      Different kind of problems

      03:24

    • nuggetvideo

      A typical problem-solving framework

      01:28

    • nuggetvideo

      Problem-finding vs. problem-solving

      02:31

    • nuggetvideo

      The science and art of problem-solving

      01:28

    • nuggetvideo

      What you'll learn

      00:52

  1. Problem framing

    • nuggetvideo

      A (better) problem statement

      08:55

    • nuggetvideo

      Problem statement guidelines

      01:30)

    • nuggetvideo

      The problem statement template extended

      01:52

  2. 8 problem reframing strategies

    • nuggetvideo

      The importance of problem reframing

      01:49

    • nuggetvideo

      8 problem reframing strategies

      01:22

    • nuggetvideo

      Number 1: Bring in the others

      15:31

    • nuggetvideo

      Number 2: Change the hammer

      06:38

    • nuggetvideo

      Number 3: What happened before?

      04:32

    • nuggetvideo

      Number 4: The bright side

      06:55

    • nuggetvideo

      Number 5: Higher objective

      06:58

    • nuggetvideo

      Number 6: Tear down the solution

      05:55

    • nuggetvideo

      Number 7: Scale the problem

      05:19

    • nuggetvideo

      Number 8: Inversion

      07:48

    • nuggetvideo

      Reframing conclusion

      01:01

  3. Problem framed and reframed

    • nuggetvideo

      Conclusion

      01:30

Why follow this course?

I used to say to my team and my children at home, don’t bring me problems – bring me solutions. But I was wrong. I should have said – bring me a better problem, and we’ll solve it together.

We are programmed to find solutions. Finding solutions to problems feels so much better than looking at problems without a solution. Problems are abstract. Problems give people stress. They raise questions, assumptions, and gaps in our understanding. They are uncomfortable. They beg for solutions because then we can move on.

Solutions provide the answers to the questions. The solutions make us feel good. Unless we solve the wrong problem. And this is where it all goes wrong.

In this course, I want to make things right. We’re not going to talk about solutions. Let’s find a better problem.

About the teacher

Jasper Bosmans

Business Architect - Trainer

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Jasper Bosmans is a passionate Business Architect. With experience in Business Analysis, Functional Analysis, and Innovation Management, Jasper strives to solve companies' most challenging problems with (technological) solutions to accelerate growth & optimize the customer experience.

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