Give me a crappy problem and a solution, and I will become your mercenary. I will solve the problem, but chances are the result will be terrible. Give me a great problem and let me find the best solution, then I will be your missionary.
Solving problems is a skill many of us master. But unfortunately, we often put a lot of resources into solving the wrong problem. It’s time to change that. Let's train people on finding the best or the better problem to solve.
This course ignores techniques, processes, and tools to find solutions to problems. And we do this on purpose. This course is entirely focused on the problem space.
We discuss techniques to write better problem statements that are specific, blame-free, and solution-free. These problem-framing techniques give people a deeper understanding of the problem. We then continue with a bunch of techniques to find a better problem to solve (problem reframing). Each of these can be applied immediately to look for better problems to solve.
Fall in love with the problem, not the solution!
8 problem reframing strategies
Problem framed and reframed
Get started with How to Find a Better Problem To Solve for freeWatch now
Why follow this course?
I used to say to my team and my children at home, don’t bring me problems – bring me solutions. But I was wrong. I should have said – bring me a better problem, and we’ll solve it together.
We are programmed to find solutions. Finding solutions to problems feels so much better than looking at problems without a solution. Problems are abstract. Problems give people stress. They raise questions, assumptions, and gaps in our understanding. They are uncomfortable. They beg for solutions because then we can move on.
Solutions provide the answers to the questions. The solutions make us feel good. Unless we solve the wrong problem. And this is where it all goes wrong.
In this course, I want to make things right. We’re not going to talk about solutions. Let’s find a better problem.
About the teacher
Business Architect - Trainer
Jasper Bosmans is a passionate Business Architect. With experience in Business Analysis, Functional Analysis, and Innovation Management, Jasper strives to solve companies' most challenging problems with (technological) solutions to accelerate growth & optimize the customer experience.