Course

Process Mining for Business

Part 1
What works in theory doesn’t always work in practice—processes are no exception. Traditional analysis methods rely on assumptions and guesswork, leaving gaps in understanding. Process Mining bridges this gap, providing data-driven clarity to uncover inefficiencies, pinpoint deviations, and drive real process optimization
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Manu De Backer
Teacher "Event storming"

Minutes

Videos

Course sections

What will you learn?

In the field of process analysis, there is often a gap between how processes are designed and how they actually run. Traditional methods, like workshops, interviews, event storming, or reviewing documentation, sometimes help uncover these differences for smaller processes. However, these techniques can be time-consuming, subjective, and may not always capture the full picture.
With process mining, this challenge is overcome by diving into real process data to reveal an objective and accurate view of how processes truly unfold.

This course marks the beginning of a three-part journey into process mining, providing you with the foundation to understand the why, how, and what of process mining. This course specifically is focused on the foundation, the data aspect and the most mature field of process mining - Process Discovery.

Uncover the Why

Through this course, you’ll discover why process mining is essential for understanding the gaps between process design and execution. We’ll explore why a process-oriented mindset is valuable, what processes actually entail, and how process mining can address common challenges faced when working with processes.

Master the Essentials of Data

Understanding the data requirements is key to successful process mining. We’ll dive into what data is needed, and what you can learn from it.

Learn Process Discovery

At the core of process mining is process discovery—a technique that reveals how processes are actually executed, often differing from initial assumptions. In this course, you’ll gain hands-on insights into how process discovery works, uncover the valuable insights it provides, and learn to determine when a process model accurately represents the real process.

Who is this course for?

This course is ideal for anyone interested in process optimization or understanding how data can enhance process-related work. Whether you’re a data analyst, process manager, or simply intrigued by process mining, you’ll gain valuable insights to elevate your approach. No prior knowledge is required, and everything will be explained in detailed, so anyone can jump right in!
Meet the instructors
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Manu De Backer

Professor - Trainer - Expert BA - Process Enthusiast - Smart Process Automation - Academic Director - Product Enthusiast
His focus on business processes is relentless, and as a consultant, he has helped many organizations in optimizing their process-oriented way of working. Driven by a love for great products and customer experiences, he helps organizations thrive in a complex business environment.

Professional development

The Master Channel - Certificate of Completion

Complete all the content of a course to earn your TMC Certificate of Completion