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SD Worx

Capgemini

Infrabel

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Belfius

We'll teach you how to delight your customer with an experience that gets their job done

Customer

and equip you with the skills to future proof your organization

Organization

to make sure you know how to build software that adds real value

Software

so you can achieve success in an efficient and agile way.

Method

Domain Processes

Domain Problem Solving

Domain Software & Technology

Domain Service Design

Domain Lean & Agile

Domain Data

Domain Product Management

Succeed in change management with soft skills

Domain Change Management

Domain Project Management

Domain Decisions

E-learning that transforms how you create value for your customer - Build better products, services, teams, processes, ...

Build better

The Master Channel - Build better

Born to design a more user-friendly (ww)world. Currently working as a freelance software designer to help clients create valuable and usable applications.

Freelance software designer

Seeger Mattijs

Sören is a senior business and functional analyst with a focus on the process domain. 

As a process enthusiast, he teaches various courses in the areas of Business Process Management, Business Process Architecture and Business Process Improvement and has helped organizations in improving their processes and introducing a process-oriented way of working.

Trainer - Business Architect

Sören van Vugt

Sven is a trainer at The Master Labs. He teaches a range of topics to businesses across Belgium. These topics include process modeling and management, agile methodologies, enterprise architecture, data modeling, data science, and more. 

As one of the dedicated trainers, Sven is able to transform his practical expertise as a consultant into practical insights for both junior and senior profiles.

Trainer

Sven Moons

Sven is a trainer at The Master Labs. He teaches a range of topics to businesses across Belgium. These topics include process modeling and management, agile methodologies, enterprise architecture, data modeling, data science, and more.

I am Chief Scientist at Wilton Consulting Group, providing advice to IT and business leader and architects on using architecture for digital transformation and improved decision making. I’m also a Founding Member and VP of the Business Architecture Guild. Prior to returning to consulting, I was Global Research Vice President for Strategic Architecture at industry analyst firm IDC. 

I’ve worked with over 100 enterprises, from small to large, in numerous industries and 10 different countries to create transformation strategies, implement enterprise solutions and create or improve their architecture programs. I’m into my 40th years in IT as an advisor and technical leader architecting, designing, and developing software applications and products, including roles as CTO, chief architect, product architect, technical leader, and developer for commercial middleware products from IONA, BEA and Digital.

Consultant - Analyst - Architect - Technical Leader

Mike Rosen

I am Chief Scientist at Wilton Consulting Group, providing advice to IT and business leaders and architects on using architecture for digital transformation and improved decision making. I’m also a Founding Member and VP of the Business Architecture Guild.

Adrian Reed is a true advocate of the analysis profession. In his day job, he acts as Principal Consultant and Director at Blackmetric Business Solutions where he provides business analysis consultancy and training solutions to a range of clients in varying industries. 

He is a Past President of the UK chapter of the IIBA® and he speaks internationally on topics relating to business analysis and business change. Adrian wrote the 2016 book ‘Be a Great Problem Solver… Now’ and the 2018 book ‘Business Analyst’.

Adrian even has a YouTube channel Blackmetric Business Solutions with interesting videos for BAs, make sure to check it out!

Adrian Reed

Adrian Reed is a true advocate of the analysis profession. In his day job, he acts as Principal Consultant and Director at Blackmetric Business Solutions where he provides business analysis consultancy and training solutions to a range of clients in varying industries.

Professor Bart Baesens is a professor of Data Science at KU Leuven (Belgium) and a lecturer at the University of Southampton (United Kingdom). He has done extensive research on big data & analytics, credit risk modeling, fraud detection, and marketing analytics.

He co-authored more than 250 scientific papers and 10 books some of which have been translated into Chinese, Kazakh, and Korean, and sold more than 20,000 copies of these books worldwide. Bart received the OR Society’s Goodeve medal for best JORS paper in 2016 and the EURO 2014 and EURO 2017 award for best EJOR paper.

His research is summarized at www.dataminingapps.com. He also regularly tutors, advises, and provides consulting support to international firms with respect to their analytics and credit risk management strategy.

Expert - Instructor - Professor - Consultant in Data Analytics

Bart Baesens

Manu is a passionate teacher and BPMN Expert. He received his PhD at the University of Leuven for his research into the analysis, design and optimization of business processes.

He teaches various courses in the areas of Business Process Management, Business Process Architecture and Design, and Business Process Improvement. His focus on business processes is relentless, and as a consultant, he has helped many organizations in optimizing their process-oriented way of working.

He is co-founder of The Master Labs and The Master Channel and combines practical experience and fundamental scientific insights like no other.

Professor - Trainer - Expert BA - Process Enthusiast - Smart Process Automation - Academic Director - Product Enthusiast

Manu De Backer

His focus on business processes is relentless, and as a consultant, he has helped many organizations in optimizing their process-oriented way of working. Driven by a love for great products and customer experiences, he helps organizations thrive in a complex business environment.

After about 10 years in business consulting and a prior 10 years in software engineering and research, Filip Hendrickx founded altershape to help established organizations become corporate startups. To do this, he follows a structured yet pragmatic approach, by bridging BA with lean startup and innovation techniques.

MVPs and a structured innovation and validation process are the key ingredients Filip brings to innovation initiatives at small and large, commercial and non-profit, local and international companies and organizations.

Filip is also co-author with Ian Richards of their upcoming business novel "Briany Glue" on business analysis and change.

Finally, as IIBA Brussels Chapter President, Filip helps to support the BA profession and to grow the BA community in Belgium.

Speaker - Trainer - Coach - Consultant

Filip Hendrickx

Business architect meets innovator. After about 10 years in business consulting and a prior 10 years in software engineering and research, Filip Hendrickx founded altershape to help established organizations become corporate startups.

E-learning that transforms how you create value for your customer.

We'll teach you how to delight your customer with an experience that gets their job done

Courses

and equip you with the skills to future proof your organization

Courses

to make sure you know how to build software that adds real value

Courses

so you can achieve success in an efficient and agile way

Courses

We’ll provide you the best courses in these domains

given by experts in their field

and we deliver them through an engaging experience that keeps you coming back for more, with videos, real life cases, breakout resources, tests, tasks and certificates.

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